App / Mobile
f778 collects only the information needed to run your account, process wallet transactions through bKash, Rocket or Upay, and keep your session secure. This policy explains exactly what we collect, why we hold it, and what choices you have — access and eligibility depend on your local law and the regions where f778 operates.
When you open an account with f778, we collect the details you provide during registration — your name, contact information and the payment method you connect, whether that is bKash, Rocket or Upay. We also record transactional data: deposit amounts, withdrawal requests, wallet identifiers and the timestamps attached to each movement. This record-keeping is not optional — it is the mechanism that lets you review your own history, raise a dispute and verify that a transfer completed correctly. Beyond account and payment data, we log session information: device type, browser version, IP address and the pages you navigate inside the lobby. We use this to detect unusual access patterns and to keep your account from being used without your knowledge. We do not sell this data to third parties or share it with advertisers. Where we work with payment processors or identity verification services to complete a bKash, Rocket or Upay transaction, those partners receive only the minimum data required for that specific step. Availability of services and the scope of data we handle depend on your local law and the eligible regions in which f778 operates.
This policy applies to every interaction you have with f778 through our website and account system. It does not extend to third-party services you reach through links on our pages — those operate under their own terms. Understanding scope helps you know when your data is under our policy and when it is not.
Any data entered when you log in, update your profile or verify your identity falls fully within this policy. We control how that data is stored and who can view it inside the f778 account system.
Deposits and withdrawals processed through bKash, Rocket or Upay generate records held under this policy. The payment gateway itself operates under the gateway provider's own privacy terms once data leaves our system.
Pages you browse, game categories you open and session logs recorded inside the f778 lobby are all within scope. We use this data for account security and service improvement, not for advertising profiling.
External links, partner information or apps you reach from our pages are outside the scope of this policy. We are not responsible for how those services collect or handle data once you leave the f778 environment.
You have direct, actionable choices about the data we hold on your account. These are not abstract entitlements — each one has a real step attached to it. Log in to your account and open the account settings section to review the personal details and transaction records we hold for you. If any detail is incorrect — a contact number, an email address, a registered wallet — you can update it there directly or contact our support team to request a correction on your behalf. If you want to know what data we hold beyond what is visible in your account panel, you can raise a data enquiry through our support route and we will respond with the relevant details. Should you decide to close your account, we retain certain transaction records for the period required under applicable law before they are removed. Your eligibility to exercise these rights may depend on your location and local regulations.
Open account settings after logging in to see the personal details, registered payment methods and transaction history we hold on file for you.
Update your contact information or registered wallet directly in account settings. For changes that require verification, contact our support team and follow the steps provided.
Send a data enquiry through our published support route. We will identify the specific records in scope and respond with the information you need.
Contact support to initiate account closure. Certain records are retained for the legally required period after closure; support can explain what that covers for your account.
If you have a question about this policy, need to correct a record or want to understand what data we hold, the routes below are the ones we actively monitor. Use the channel that suits how you work — each one connects to our account support team who handle data enquiries directly.
Open the live chat window from any page on the f778 site. State that your query is a privacy or data matter so it reaches the right team without delay.
Send your data or privacy question to our published support email address. Include your registered account name and the nature of your request so we can locate the correct records.
The help section inside your logged-in account area includes a contact form specifically for account and data enquiries. This is the most direct route for linking your request to your account records.
We apply consistent handling practices across the data we collect — from the moment you enter account details to the point where a transaction record is archived. These four areas cover what we do and how you can act on any of them.
We use session cookies to keep you logged in during a visit and analytics cookies to understand how pages are used. You can adjust cookie preferences in your browser settings at any time. Disabling certain cookies may affect how the lobby loads on your device.
Your account password is stored in hashed form — we cannot read it. Access to account records inside our system is restricted by role. If we detect an unusual login pattern, we may prompt additional verification before allowing access to continue.
Transaction records linked to bKash, Rocket or Upay transfers are retained for the period required under applicable law and our operating agreements. Once that period ends and your account is closed, personal data not required for legal compliance is removed from active storage.
To request a correction, deletion or full data summary, contact us through live chat, our support email or the in-account help form. Responses to data requests follow the timelines set by the applicable rules for your region.
These questions cover what real account holders ask when they want to understand their data rights on f778. Each answer points to a specific action or route so you know exactly where to go.
We collect your name, contact details and the payment method you register — bKash, Rocket or Upay. We also log session data including your device type and IP address. You can review the details we hold by opening account settings after logging in.
Yes. Every deposit and withdrawal processed through bKash, Rocket or Upay generates a timestamped record held in your account history. You can view this from the transaction section of your account. Records are retained for the period required under applicable law.
We do not sell your data or pass it to advertisers. We share only the minimum data required with payment processors handling your bKash, Rocket or Upay transfers and with identity verification services where applicable. Those partners are bound by their own privacy terms.
Log in and open account settings to update basic details directly. For corrections you cannot make yourself, or to request deletion, contact us through live chat or the in-account help form. State the specific record involved and our team will follow the steps applicable to your region.
Session cookies keep you logged in during a visit. Analytics cookies help us see which parts of the lobby are used most. You can change cookie settings in your browser at any time. Turning off session cookies will affect your ability to stay logged in across pages.
When you close your account, we retain transaction records and identity data for the period required under applicable law and our operating agreements. Once that retention period ends, personal data not covered by legal requirements is removed from active storage. Contact support to start the closure process.